The Neutral Helpers (Make-it-work ingredients) — these help the sunscreen spread well, feel light, and stay comfortable on skin.

Used Mindfully

• Pediatrician-tested & hypoallergenic
  Catch Me Outside is pediatrician-tested, dermatologically tested, and hypoallergenically tested to be gentle on young, sensitive skin. As with any new product, a simple patch test before first use is recommended.

• Formulated for kids, teens & families
  Made for everyday use during school, playtime, sports, and holidays—protecting young skin during the years when sun exposure matters most.

• Built for active days
  Water-resistant, sweat-friendly, and fast-absorbing, so it keeps up with real life and real kids.

• Where do we deliver?
  
  We currently deliver to most cities and towns across India. International shipping is not available at this time. We hope to bring this to you soon.
  
  
• How soon is my order processed?
  
  Orders are typically processed within 24 working hours. While we aim to complete fulfilment within 5 working days, please allow up to 7 working days during high-demand periods such as product launches, festive seasons, or promotional sales.
  
  
• How long does delivery take?
  
  Once processed, orders are shipped within 24 working hours. You’ll receive a shipping confirmation email with tracking details as soon as your order is dispatched. While we work closely with our logistics partners to ensure timely delivery, delays may occasionally occur due to factors beyond our control such as weather, courier delays, or operational constraints.
  
  
• How do I track my order?
  
  After dispatch, you’ll receive a tracking link via email, SMS, or WhatsApp so you can easily follow your order until it reaches you.
  
  
• Is shipping free?
  
  Yes. We offer free shipping on orders above a specified value, which is clearly mentioned at checkout.
  
  
• Do you ship outside India?
  
  At present, we ship only within India. International shipping options will be introduced soon.

• Can I cancel my order after placing it?
  
  Yes, cancellations are allowed within 12 hours of placing the order. Once the order has been shipped, it can no longer be cancelled.
  
  
• How can I cancel my order?
  
  To cancel an order, please reach out to our customer care team with your order details:
  Email: Care@Solpudding.com
  Phone: Nadeem pl give the office cell phone number
  
  
• Will I receive a full refund if I cancel?
  
  Yes. Orders cancelled within the permitted time window are eligible for a full refund.
  
  
• How will my refund be processed?
  
  For prepaid orders, refunds are issued to the original payment method within 7 business working days. Refunds cannot be transferred to an alternate card or payment mode.
  
  

Please note: Orders can only be cancelled before dispatch.

• Can I cancel my order after placing it?
  
  Yes, cancellations are allowed within 12 hours of placing the order. Once the order has been shipped, it can no longer be cancelled.
  
  
• How can I cancel my order?
  
  To cancel an order, please reach out to our customer care team with your order details:
  Email: Care@Solpudding.com
  Phone: Nadeem pl give the office cell phone number
  
  
• Will I receive a full refund if I cancel?
  
  Yes. Orders cancelled within the permitted time window are eligible for a full refund.
  
  
• How will my refund be processed?
  
  For prepaid orders, refunds are issued to the original payment method within 7 business working days. Refunds cannot be transferred to an alternate card or payment mode.
  
  

Please note: Orders can only be cancelled before dispatch.

Returns & Refunds

Thank you for choosing us. Our products are created with care, highly tested, and designed to suit a wide range of ages and skin types. However if a problem arises we are super happy to help.

We recommend checking your order immediately upon delivery. For smooth and quick resolution, please record an unboxing video at the time of opening your package

Mail it to Care@Solpudding.com

Important timelines

• Issues must be reported within 48 hours of delivery
• Requests raised after this period may not be eligible for review

What is your return policy?
Returns are accepted only in cases where the product received is damaged, defective, expired, missing, or incorrect. Return requests must be initiated within 7 days of delivery.

When is a refund or replacement applicable?
Refunds or replacements are offered only in the following situations:

• Incorrect product received
• Expired product received
• Product damaged during transit
• Missing item(s) in the order

How do I raise a return or replacement request?

Step 1
Contact us within 2 days of delivery via email at care@Solpudding.com
Please share your order ID along with clear images and a valid unboxing video highlighting the issue.

Step 2
Our team will review your request within 48 working hours.

Step 3
If approved, our courier partner will arrange a pickup of the product from your address.

Step 4
Once the returned product is received and verified, we will initiate a replacement or refund, as applicable.

When will I receive my refund?
Approved refunds are processed within 5–7 business days and credited back to the original payment method.

Additional note
If an order is returned due to refusal, incorrect or incomplete address/contact details, or if the customer is unavailable at the time of delivery, the ₹50 PPCOD charge will not be refunded.

When return or replacement requests cannot be accepted

• Product has been opened, used, or tampered with
• Original packaging (outer carton, labels, etc.) is missing
• Request raised beyond 2 days from the date of delivery
• Damage or missing items reported after 2 days of delivery
• Delivery marked as completed but reported missing after 24 hours
• Unboxing video is missing, unclear, or found to be invalid

We truly value your trust and will always do our best to resolve genuine concerns quickly and fairly.

1. What is Catch Me Outside designed for?

Catch Me Outside is a daily sunscreen made for children, teens, and families who need reliable sun protection for school days, outdoor play, swimming, and everyday life.

2. Is Catch Me Outside suitable for all skin types?

Yes. It is formulated and tested for oily, dry, and combination skin, including sensitive and young skin.

3. Is this sunscreen gentle enough for kids?

Yes. Catch Me Outside is hypoallergenic, dermatologically tested, and pediatrician-tested, making it suitable for children and teens when used as directed.

4. Is Catch Me Outside a mineral or chemical sunscreen?

Catch Me Outside uses advanced, modern UV filters to provide broad-spectrum protection while remaining lightweight, comfortable, and easy to wear every day.

5. What does SPF 50 and PA+++ mean for daily use?

• SPF 50 protects against UVB rays that cause sunburn

• PA+++ protects against UVA rays that cause tanning, pigmentation, and early ageing

This level of protection is ideal for daily, repeated sun exposure without feeling heavy on skin.

6. Why do kids and teens need sunscreen every day?

Most sun damage happens early in life, often during school years and outdoor play. Daily sunscreen helps:

• Reduce tanning and sunburn

• Protect developing skin

• Build lifelong sun-safe habits

Sun exposure happens even on cloudy days and during short outdoor activities.

7. Will this sunscreen feel greasy or heavy?

No. Catch Me Outside has a lightweight gel texture that absorbs quickly and leaves a smooth, comfortable finish—so kids don’t resist wearing it.

8. Does it leave a white cast?

No. It blends easily into the skin with no white cast, making it suitable for all skin tones.

9. Is Catch Me Outside water- and sweat-resistant?

Yes. It is water-resistant and sweat-resistant, making it suitable for swimming, sports, and active days.

10. How often should I reapply this sunscreen?

Reapply every 2–3 hours, and always after swimming, sweating, or towel drying.

11. Can this sunscreen be used on the face and body?

Yes. It is designed for both face and body, making it easy to use as a single sunscreen for everyday family routines.

12. Can teens with acne-prone or oily skin use this?

Yes. The lightweight, non-greasy texture is designed to feel breathable and comfortable, even on oily or acne-prone skin.

13. Can Catch Me Outside be worn under makeup?

Yes. Its fast-absorbing, lightweight formula works well under makeup without pilling or heaviness.

14. What skin-loving ingredients does it contain?

The formula includes:

• Vitamin E to help protect against sun-induced stress

• Shea Butter & Coconut Oil to prevent dryness

• Chamomile & Honey to soothe and comfort skin during sun exposure

15. What will I never find in Catch Me Outside?

• Parabens

• Sulfates

• Alcohol

• Heavy, greasy textures

• Sticky or chalky finishes

16. How is Catch Me Outside different from Catch Me If You Can?

Choose Catch Me Outside if:

• You want a daily sunscreen for school, errands, and regular outdoor time

• You prefer SPF 50 PA+++ in a lightweight texture

• You need a versatile sunscreen for the whole family

Both are safe, tested, and thoughtfully formulated—the difference is how intense the sun exposure is.

17. Do I need to do a patch test before first use?

Yes. As with any new product, a simple patch test is recommended before first use, especially for sensitive skin.

In simple terms: Catch Me Outside is a light, everyday sunscreen that fits easily into real family life—protecting young skin without fuss, heaviness, or resistance.

Mfd. by: Kain Cosmeceuticals pvt. Ltd Unit 2A, Survey No. 63, Village Horale, Off Khopoli Pen Road, Tal - Khalapur, Dist. Raigad, Maharashtra, India - 410203